Mediações afetivas num grupo empresarial: um estudo de caso

Abstract

Through theoretical references of Martin Baró and the Social Historical Psychology of Vygostsky and Lane, which proposes the overcoming of dichotomous psychology vision (such as Gestalt, Psychoanalysis, Experimental Psychology, etc) and establishes psychism categories (identity, conscience, activity and affection) as bridges that represent the mediation between the subjective world and the objective one ( language, thinking, emotion and social groups), I have studied one case of affection mediation in an organizational group processo Therefore I have chosen one specific organization which corresponds to what Arantes (98) defines as a valid organization: "the ones that comprises the economic issues however are not restricted by them. They survive, grow and perpetuate themselves because they have a vision which is bigger than the profit maximization as their mainly reason to exist. They keep an active and responsible interaction with the external environment where they make business, contributing to the society's survival and development. Those organizations are the ones that have an additional commitment toward their stakeholders" . Considering the organization's aspects I decided to investigate the affection in the interpersonal relationship and its quality leveI inside the company. My question was: Can an organization, as the one described by Arantes (98), be a safe place and have internal conditions to deal with a genuine group communication's process in which the emotion is clearly expressed? Other questions were: How affection mediation among individuaIs occurs? Can the group emotional expression transform the organization and its employees? Having those questions in mind I have developed group analysis and individual interviews completing falir gathering data steps. I found the following results: 1- Outside the work environment individuaIs tend to be more affectionate (step 1 and 4). 2- Inside the work environment the affection expression is almost inexistent (step 2). 3- The individuaIs, when interviewed, described emotions, feelings and affections (step 3). My final conclusions were:first, the organization even trying to implement a real open channel for individuaIs to express their emotions and affections, does not achieve its objectives. The second observation is that the company itself, with its organizational logic, defines the affection rules for its professionals in its context and does not allow them to express it as they do outside the work environment, complicating the development of a more human inter group relation. However, there are implicit difficulties in in terpersonal relationship, generated by the individuaIs, such as expectations, values and life history that create different emotions